Rebirth to 80s: Daughter-in-law is a Bit Spicy

"Yes, there is a problem with your milk powder!"

For some reason, I always feel that the saleswoman who sells milk powder has bright eyes and a look of excitement.

Is it an illusion?

The woman held a swaddle and showed the baby's chin. The child was crying while she was talking, and it immediately attracted the attention of shopping mall customers.

The woman took the opportunity to shout loudly: "Your Asia Minor milk powder is poisonous, black-hearted capitalists, it takes thunder to make this kind of money, my child is only half a year old, and there is a problem with drinking your milk powder!"

Is there a problem with the milk powder in the mall?

No, the saleswoman was calm, and Mr. Xia said that there is a difference between the customers who really defend their rights and the people who make trouble. Asia does not sell many food products. Milk powder is very important... Start with the commodities you care about.

Xia always said something, don't get excited, calm down and think about it.

Yes, yes, Mr. Xia said that home appliances are most likely to be troublesome because of quality problems. If milk powder is used, it will definitely be said to be bad or poisonous!

Adults who are willing to drink milk powder now buy milk powder for their children because they are mothers who have no breast milk.

Or those who have the old and the weak at home need to supplement their nutrition!

Those who buy milk powder must come from families with ample economic conditions. The poor at home give birth to no milk, and they drink milk, and feed their children with millet boiled rice soup... If the family is poor, they have to come to the mall to buy milk powder for feeding, then It's even the family who loves the child.

Will the baby come to the mall to settle the account with the baby first when the milk powder drinks the baby?

No.

Will send the child to the hospital first!

Customers gathered around.

The saleswoman told herself not to panic, to grasp the main points and difficulties that President Xia talked about in the meeting, and deal with it in accordance with the procedures—the saleswoman’s confidence comes from Asia itself. President Xia said that Asia’s products can be discounted, but the quality must not be lowered. If there is a problem with the quality of the goods, the people in the purchasing department will lose their jobs in the non-food category. If there is a problem in the food category, the purchasing department will be sent to prison collectively!

With such a general manager, the saleswoman will naturally be very confident.

Huang Guoqiang has trot over all the way.

Unexpectedly, there was no problem with the home appliances, it was milk powder.

However, he did not step forward to grab the credit. The saleswoman at the counter was trained and knew more about milk powder.

The woman holding the child was crying and crying, crying that her child was pitiful, and she said she was pitiful. The family was already poor, and the baby had no milk. The money for the baby’s milk powder was borrowed, but she didn’t know she ate her baby. Problem!

"The child must have three long and two short, and I won't live anymore. Whose child is worthless? Now the country only allows one to have one..."

It was crying, the listener was sad and the listener cried, and the customers who spoke were angry.

Who doesn't take things seriously when it comes to children?

Maybe the children in the family are older, but sooner or later there will be grandchildren and granddaughters. In the past few years, the lives have been better, and the children without breast milk can only drink powdered milk.

There is a problem with milk powder in such a big shopping mall!

That guy really didn't dare to buy it, no, Asia must give an explanation.

The customers were all talking about the woman, and there were others who wanted to help her coax the children, and the saleswoman couldn't even intervene for a while.

As the woman moved, she loosened the baby's swaddle, revealing the baby's small face.

"Oh, this face!"

Another female customer exclaimed.

The baby's white and tender face is covered with small red spots, which makes it scary to look at.

Not only the face, but also the exposed neck and wrists are covered with red spots.

"There is a real problem with Asia's milk powder. Look at this child, it looks weird!"

Wow! Wow! Wow!

With such a loud shout, many customers were originally surrounded, and the number of people increased in an instant.

Even the customers on other floors were running here. Several customers shouted, "The milk powder sold in Asia has eaten up the child." The saleswoman who shouted was a little panicked-no, don't panic, Mr. Xia said, who There is a problem with the counter, who should solve it first. The supervisor who receives the news will come soon, and other matters will also be handled by someone. What she has to deal with is the matter of her own counter!

The woman covered her baby tightly with a swaddle before, but the saleswoman was still unsure. As soon as the swaddling was loosened, the saleswoman's heart was settled.

This is the content of the training!

She panicked.

The saleswoman walked out of the counter and squeezed into the excited customers with worry on her face:

"This eldest sister, don’t panic. You said that there is a problem with our Asia’s milk powder. The child has a rash after drinking milk powder? When every customer buys milk powder, we will explain the precautions. If children who have not drunk milk powder before, It is best to brew a small dose at a time, because of our Chinese physique, a small number of children may have allergic reactions... Sorry, it is too late to say this. If the child is allergic to milk powder, you must first go to the hospital. You Have you been to the hospital?"

What to do in case of emergencies?

To shirk responsibility is the most stupid.

This may be a real customer, or it may be hired by an opponent to make trouble.

When real customers hear that shopping malls shirk their responsibilities, they will be furious, and they will become more reluctant.

Fake customers will seize it even more, take the opportunity to stir up the emotions of the onlookers, and turn a small matter into an irresistible event!

Mr. Xia said that in the service industry, when customers are dissatisfied, they should first admit their mistakes, even if it is not the fault of the mall, the customer is God, and God says you are wrong and you are wrong!

A "I'm sorry" is not worth a few dollars, but it can avoid intensifying conflicts.

Apologize first, and then explain the problem clearly, not only to the person involved, but also to the crowd watching the excitement.

The saleswoman's voice is crisp, her words are clear, there is a strong worry in her voice, but she is not flustered. She has such a good attitude and can understand her speech well. The customers who were emotional just now also calm down a little.

"Yes, take the child to the hospital!"

"Look at this rash all over the face. The powdered milk poisoned people, so it's an allergy?"

The woman holding the baby grabbed the saleswoman and said, "Why haven't I been to the hospital, that is, the hospital said that if you drink the milk powder, you will be responsible for it!"

Huang Guoqiang watched for a long time, and the children didn't feel distressed when they cried. Is this really professional to make trouble?

Oh, it's time for him to play!

Huang Guoqiang turned over a few pamphlets from the milk powder counter and distributed them to the busy customers. The saleswoman was gripped by the woman's arms, her brows were frowning, and she was still as warm as the people around her explained:

"The precautions for formulating milk powder are written in Asia. Due to physical reasons, some children will be allergic to milk powder. The specific reactions are different. Rash, diarrhea and vomiting are all signs of allergies. We in Asia sell milk powder with guaranteed quality. If something goes wrong, we will definitely be responsible! Now please go back first. If you are too close, the air is not good, and it is not good for your children."

The woman holding the child cried:

"What are you doing? If you say you are responsible, you will be responsible. If something happens to my daughter, I will fight with you! These are kind people who want to help me be fair. You have to cheat them away—"

Da Da Da.

Song Minglan came over wearing high heels.

"Thank you for giving in."

Those who clamored forward and embraced them, and at first glance, the big shots appeared, and they subconsciously gave in.

Xia Xiaolan came out more and more, looked around for a week, and then fell on the woman holding the child:

"I am the general manager of Asia. The promise made by the salesperson of our mall represents my opinion. Sister, you can discuss how you want the mall to be responsible. Sending the child to the hospital is the first thing, right?"